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It is vital that you learn the skills to fully utilise your assistive software, giving you the best chance of succeeding at the highest level.

Welcome to the Assistive Technology support page. This page explores the functionality of each type of assistive software held at the University. This page will provide you with help guides, video clips and tutorials to help you acquire new skills to use your assistive software.

The software support explored on this page includes:Logos of assistive software, Logos of assistive software available

  • Dragon Naturally Speaking
  • Audio Notetaker
  • Claro Read
  • Zoom Text
  • Read & Write Text Help 11
  • IOS Accessibility
  • Microsoft Ease of Access (Win 10)
  • Support using ClaroRead

    Welcome to the Claro Read Pro Help and Support Area.

    ClaroRead for PC and Mac supports reading and writing. Designed to be simple, easy-to-use and flexible, ClaroRead aids concentration and increases confidence. You can read any on-screen text out loud and improve your writing in Microsoft Word. ClaroRead Plus for PC and Mac also lets you scan and convert paper books and documents so you can read them aloud too.

    The video clips below detail the key functions of ClaroRead and will support you in learning to use the software. Please note that if you are using a Mac the functionality is slightly different.

    ClaroRead for PC

    ClaroRead Mac Overview

    Extensions / Apps

    Top 5 Features of ClaroRead

  • Support using Texthelp Read & Write 11

    Welcome to the Text Help support area 

    Literacy is every student’s passport to academic achievement. Our award-winning assistive technology solutions for reading, writing and language learning are used daily by students and educators worldwide.

    The video clips and help guides below detail the key functions of TextHelp Read and Write and will support you in learning to use the software. 

    Using Read & Write PC at University


    Read and Write Chrome Extension

    Read and Write Tutorials

    Further video tutorials as part of the Read & Write PC University Series:

    Texthelp offer an online Training Fundamentals course for Windows & MAC, which guides you through using each tool and how it can be adapted to suit the individual user. The courses can be accessed through the text Help website: 

  • Support in using Dragon Naturally Speaking

    Welcome to the Dragon Naturally Speaking Support Area 

    Dragon naturally speaking is a leading voice recognition software product. The user speaks using a microphone or full headset and the computer types the text. Dragon also enables the user to control the computer using commands enabling the user to send emails, surf the web or open different programmes. 

    Useful support documents

    Demo videos

    See all the new features and explore what Dragon can do by viewing the training videos. 

    Screenshot of dragon training page, Screenshot of dragon training page

  • Glean Notetaker

    Glean Help Guides and Media Clips


    3-Minute Getting to Know Glean

     15 Minute Training Video


  • Support using ZoomText

    Welcome to the ZoomText 11 Help and Support Area.

    The University has installed ZoomText Magnifier onto compuetrs located in the library areas. We have also added 27" monitors to aid viewing.  

    Introduction to ZoomText 11


    Using Zoomtext 11 Magnifier

    Zoomtext Magnifier can be used with a mouse, touchscreen or keyboard and includes a great deal of functionality to aid low vision. The video clip below explains the Magnifier toolbar and how it can support your learning.


  • Support using Microsoft Ease of Access

    Welcome to the Microsoft Ease of Access support area.

    Setting up your PC to make it more accessible takes only a few steps. Most Ease of Access options are available in Settings. Select the Start button, then select Settings  > Ease of Access.

    Ease of Access options can help make it easier to:

    • Use your PC without a display. Narrator lets you hear audio descriptions for elements on the screen, like text and buttons.

    • See what's on the screen. Make the content on your screen bigger using Magnifier, or use high contrast mode.

    • Use your keyboard. Turn on Sticky Keys, Toggle Keys, Filter Keys, or the On-Screen Keyboard.

    • Use your mouse. Change the pointer size, or turn on Mouse Keys to use your keypad to move the mouse.


    Introduction to Ease of Access settings in Windows 10


    Personalising Windows 10

    There maybe some further environment changes that could improve you experience e.g. changing the background.  


    Have you tried using Cortana?

    Cortana is your digital agent. She'll help you get things done.

    The more you use Cortana, the more personalized your experience will be.

    To get started, type a question in the search box, or select the microphone  and talk to Cortana. (Typing works for all types of PCs, but you need a mic to talk.)

    If you’re not sure what to say, you’ll see suggestions on your lock screen, and in Cortana home when you select the search box on the taskbar.

    Here are some things Cortana can do for you:

    • Give you reminders based on time, places, or people.

    • Track packages, teams, interests, and flights.

    • Send emails and texts.

    • Manage your calendar and keep you up to date.

    • Create and manage lists.

    • Chit chat and play games.

    • Find facts, files, places, and info.

    • Open any app on your system.

  • Support in using Audio Notetaker

    Welcome to the Sonocent Audio Notetaker Help and Support Area

    Capture all the important information, simply and efficiently with Sonocent Audio Notetaker for Windows and Mac it's easy to capture full recordings of classes and meetings and to work with that audio.

    The software makes recordings of speech a real, tangible thing, by visualizing audio as chunks, phrase-by-phrase.

    This enables you to quickly return to any part of the recording later.



    Useful help videos


    Useful support documents

    • Guide to recording devices and audio quality (PDF)


    Using the phone or tablet App

    To download the Free Sonocent Link, Audio Notetaker App to your phone or tablet

    • Navigate to

    • Type you staff email address into the main box

    • A code will appear, this will allow you free access to the Sonocent Link App

    • Navigate to the Apps Store (IOS) or Play Store (Android) and search for the app Sonocent Link (Not recorder, which includes in-app purchases)

    • Once downloaded it will request your email and the given code

    • You should now have full access to the App

If you require further support not included on this page please contact:

Caroline Briggs
Assistive Technology Officer 
Tel: 01228 242534

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