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COVID-19 (Coronavirus)

Important information and guidance

Contact Programme Administration

The information below is for all students not taking a Health-related course. Health Students should click here for information regarding absence.

Absence Reporting for Students not on Health Courses

There are dedicated 24 hour a day student absence telephone lines at all Programme Administration office locations other than in London. If you are unable to attend University sessions or placement institutions then you should call your specific campus location and leave the following information:

Your name (in full)
Your student number (this is printed on your Cumbria card)
Your course
Your current year of study
The date of your illness
Brief description of illness
Your expected return date (if known)

When you are absent you (or your representative if you are too ill to telephone in person) must notify the University via your site contact details, as below, as soon as possible and before 9.00 am on the first day of your absence.

ITE students who are absent during a placement day must also contact their placement school and advise them of their absence and the reasons for this. You must contact your placement school before the commencement of the school day and also contact the Programme Administration Office Absence Lines as below.


Student Absence telephone numbers


Site of Study

Absence Line telephone number


Ambleside   015394 30274 24 hr answerphone
Barrow   01524 384510 24 hr answerphone
Carlisle Brampton Road 01228 400367 24 hr answerphone
  Fusehill Street 01228 616351 24 hr answerphone
Lancaster   01524 384510 24 hr answerphone
London   0207 517 4800 09:00 to 16:00


Absence Reporting for Students on Health courses (see course list below)

Students on the following courses should inform the Placement Learning Unit directly (contact details below):

Pre-Registration Nursing
Occupational Therapy
Diagnostic Radiography

If on placement at the time of your absence you must also contact your placement location directly to inform them of the details of your absence as well as contacting the Placement Learning Unit.

Site of Study

Placement Learning Unit telephone number


All sites 

01524 590816

24 hr answerphone


Absence Reporting (Health Students) Full Procedure

The full process and procedure for Health Students to report absences is available here.

You should follow the procedure to:

  • Open an absence report
  • Close an absence report
  • Complete an official record of your absence

The policy and procedures, you must follow, can also be accessed directly from your Blackboard module sites.

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