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Currently, we provide a variety of group workshops, appointments, email support, phone support and referrals.  Depending on what area you would like help with, click on the relevant section below.



  • Academic and Information Skills (Skills@Cumbria)

    We have resources to support you through every stage of your assignment journey, from just getting started to submitting your final draft. See the Skills@Cumbria pages for more information and self-help resources.

    If you have any queries about your academic or information seeking skills, please email

    You can book appointments with one of our Library & Academic Advisers up to 3 times a year.  Please use our online Appointment Booking system:

    Academic Skills Appointments

  • Careers & Employability Service

    The Careers and Employability Service are here throughout your course and beyond to support you with your career planning. We offer support online via My Career Enriched, your career hub as well as by email, phone and in person.

    You can get in touch with us via My Career Enriched, your career hub where you can book an appointment, get feedback on your CV or application, view and book onto careers events and send us queries. We aim to respond to queries and requests for feedback within 5 working days.

    To book an appointment with a Careers & Employability Adviser, please log into My Career Enriched here:

    My Career Enriched

  • Disability & Specific Learning Difficulties (SpLD)

    The University and our are committed to ensuring you are able to participate effectively in your chosen programme of study and all areas of University life. Please see the Disability and SpLD pages for more information about support and requirements.

    • Before your first appointment with us ensure that you have completed our online questionnaire (this link is sent to all students who declare disabilities so if you have already completed this prior to starting your course there is no need to do this again)
    • Provide some evidence of your disability, such as GP's letter and for many SpLD's an Educational Psychologist Assessment
    • Book an appointment with a Disability Adviser/Officer

    Disability Adviser/Officer Appointments 

  • Health, Mental Health and Wellbeing (Counselling Service)

    Our Psychological Wellbeing Service incorporates Counselling, Therapy and Mental Health mentoring.

    We are staffed by qualified and trainee Psychological Therapists and offer appointments to students Monday - Friday. Appointments are available at various times and on various days at each campus, with some evening appointments. Workshops and Group Sessions are run at various times throughout the year.

    Complete our online referral form - it should take only 15-20 minutes.

    Psychological Wellbeing Service Online Referral

    Please note, you will need your Student number for the referral form to be processed.

    See our Mental Health and Wellbeing pages for a range of self-help resources and contact email addresses.

  • Money and Finance Advice

    The Money Advice Service can help you with your University fees & finance queries and are here to help you plan your finances and manage your money whilst studying.

    They offer an email advisory service for simple and/or straight forward enquiries. Please contact and they will try to respond within 5 working days. For more complex queries, requests for appointments and/or ongoing support please complete the online referral form:

    Money Advice Service Online Referral

  • Students' Union (UCSU)

    UCSU Student Support

    UCSU offers an free, independent and confidential Student Support Service, on a range of Academic, wellbeing and housing issues.

    We commonly support students with such matters as Extenuating Circumstances, Extensions, Appeals, Complaints, Academic Malpractice, Fitness to Practise, disciplinary meetings, Health & Conduct Committees, progress reviews, withdrawls, and suspensions.

    UCSU appointments

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