As an Integrated Foundation Year student you have access to 1:1 support with IFY Learning Developers who are here to support your transition onto your chosen degree pathway. You can book 1:1 appointments with us or email us for support with any challenges or questions you might have during your Foundation year. This could include help with understanding and using your feedback to develop your work, guidance you may need with assignments, your course, or just to check in with us for a chat.
To book an appointment with one of our Learning developers click on the link here or email IFYsupport@cumbria.ac.uk
Turnaround times: In many cases - particularly in response to quick queries like referencing - we are usually able to reply within a working day or two. Please allow up to 5 working days for longer feedback requests. If you are seeking feedback on a piece of work, we encourage you to seek timely advice, e.g. we recommend being in touch 10 days before an assignment deadline. This allows for feedback turnaround time and also gives you time to process and apply any feedback that you want to use before your deadline.
We offer feedback on draft written assignments that have not already been submitted for assessment, and we can help with understanding and applying feedback you receive from submitted and graded assignments.
Please avoid sending the same piece of work for feedback to both the IFY team and your lecturer at the same time, as this can cause confusion. We are happy to look at work that has previously been seen by a lecturer provided you share their feedback with us.
Please see below for guidance on our services. There may be times when the principles are flexed due to exceptional circumstances, eg resubmissions.
- Our offer of feedback and appointments are subject to availability.
- We offer flexible support with assignments through 1:1 appointments, drop-in sessions or feedback via email.
- It's really helpful if you include your reference list, even if it's not quite complete at the point you request feedback.
- Reference list feedback: we are happy to look over reference lists. We don't proofread whole lists but we will look at a sample of different types of sources (e.g. book, journal article, webpage/pdf, etc), comment on those and then encourage you to apply that feedback across the rest of the reference list.
- We are happy to offer feedback on works-in-progress; you do not need to have a polished final draft to send to us. If we have given you feedback on a piece of work and you have implemented the changes, we may not be able to look at this same piece of work again during busy periods.
- We suggest tips and strategies to support your development and feedback is for guidance; it's your choice on what you do with the feedback offered. We don't offer a proof-reading service.
- We are happy to help you to understand and apply tutor feedback. However, as we're not subject specialists and don't assess assignments, we can’t suggest what grade an assignment might be worth. Tutors make final grade decisions.
- IFY support is flexible and available to you throughout the year. If you need support with something and you are not sure whether it is something the IFY team can help with, please contact us anyway and we will help you reach the right team.
- Life happens and if you can't make it to an appointment, it's really helpful if you cancel the appointment by sending an email to ifysupport@cumbria.ac.uk so that appointment slots become available to other students.




