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Restrictions on staff use of personally owned devices to access university systems

Further to the recent communications regarding the tightening of controls for the use of staff members’ personally owned devices to access university digital systems and services, this is a final update.

The controls will be activated on 19 March 2025 (by 8.30am). If you would like to use a personally owned device, you will need to configure it from then.

Please help us to help you

The project team have spent a lot of time producing detailed user instructions (see the bottom of this page) so that you can set up your own device yourself. As such in the first instance, please do try to do this yourself – either by:

  • using the written step-by-step guide instructions.
  • or by watching the video guide, which is a screen-by-screen run through (with supporting commentary)

We envisage that this will be successful for the majority of colleagues.

If after that you still need help, then please contact the IT Service Desk. However, as this change is being made to all staff at the same time, and our support team is relatively small, initially we will need to focus on helping those colleagues who require priority support. So please help us by only making contact as follows:

  • 19 – 21 March: only make contact (email or phone) if your issue is urgent and is preventing you from working. There will be extra colleagues from the IT service supporting the IT Service Desk, so please do not visit local IT offices as the teams will not be available for immediate face-to-face support - with the continued exception of issues impacting the delivery of teaching.
  • 24 - 28 March: make email or phone contact if your issue is urgent and is preventing you from working; if your issue is non-urgent please only make email contact (i.e. not phone).
  • 31 March onwards: returns to normal (please make contact via email or phone, regardless of whether it is urgent or non-urgent)

The IT Service Desk is open 8.30am-6.00pm Monday-Thursday, and 8.30am-5.00pm on Friday.

What you can do to prepare

  • Prior to the activation day, you can check that your personally owned device is supported, and therefore suitable for configuring with the new controls – see the FAQs.
  • You could then familiarise yourself with the user instructions for your type of device, so that you are ready for applying them on the activation day (or afterwards – whenever it is convenient for you).
  • The FAQs have been expanded, so please do refer to them if you have any questions.
  • If you are working from home on 19 March 2025, or on any days afterwards until you have set up your personally owned device, and you have a UoC-provided laptop computer - then please ensure you have that computer with you (in case you have any problems setting up your personally owned device).

Thank you for helping to further strengthen the university’s cyber security defences.

Technology Services

  • User instructions

    The below user instructions will enable you to configure your personally owned device yourself. 

    The written instructions can be viewed in the page below; or they can be downloaded as a pdf file – the link is at the foot of the page.  

    Also at the foot of the page, there is a link to a video guide showing a step-by-step run through (with supporting commentary) of the configuration of a device from the start right through to the end, which you can play whilst configuring your own device.   

    We trust that you will find this guidance helpful!

    Guide-Staff-Personal-AndroidiOS,

    Downloadable link to guide: Guide-Staff-Personal-AndroidiOS

    Link to video guide for Android: Staff Personal Android

    Link to video guide for iOS: Staff Personal iOS

  • FAQ

     1. What will happen if I try to use my personally owned laptop or desktop computer to access UoC digital systems and services? 

    Once the restrictions are activated, attempting to access them will be unsuccessful.  You will receive an error message because that form of access will no longer be permitted.  

     2. What will happen if I try to use my personally owned smart phone or tablet to log into UoC digital systems and services? 

    On the first occasion of doing this (once the restrictions are activated) you will be presented with steps to set up your device for accessing UoC digital systems and services.  These steps use a Microsoft security system and will check that your device meets the required security standard (e.g. the device is supported by the manufacturer and the operating system has the latest software updates).   

    Then going forwards, each time you attempt to access UoC digital systems and services, the Microsoft security system will check that your device still meets the required standard.  

    If at any point your device does not meet the required standard, then the security system will give the reason why.  You will then need to resolve the issue to be able to access UoC digital systems and services (e.g. update the operating system software).   

     3. What are UoC digital systems and services? 

    They are anything within which you use a computer or mobile device to access for your UoC role – for example Outlook for your UoC emails, Teams, StaffHub, SharePoint, Word documents, Excel documents, Blackboard, SITS, Agresso, MyHR etc. 

    4. If I set up my personally owned device, what will the university be able to see and do on the device? 

    The university will be able to: 

    • See the following device information:  

                        Model  

                        Serial number  

                        Operating System  

                        UoC corporate app names 

                        Owner  

                        Device Name  

                        Manufacturer  

    • Remote wipe the UoC data and corporate apps (e.g. if a member of staff leaves the university, or the device is no longer up to date / supported).   

    The university will not:  

    • Have any access to the Staff member’s personal data or apps.  This means no access to:  

                               Call history  

                               Personal Web Browser history  

                               Location  

                               Personal Email and text messages  

                               Contacts  

                               Passwords  

                               Personal Calendar  

                               Photos  

                               Videos 

                               Personal files/data 

    5. What are the steps that I will need to follow to set up my personally owned device, and when will I need to do them? 

    The steps are part of a Microsoft security system.  One  week prior to the activation of the system, we will provide guidance on the steps – both written guides and video guides.  The steps will be different according to whether it is an Android or iOS device.  You will need to apply them when the restrictions are activated, or at your earliest convenience after that day. 

    6. I only use a UoC-provided device (desktop computer, laptop computer and/or smart phone), so does this change affect me? 

    No, this change does not affect the use of UoC-provided devices; they will continue to work in the same way. 

    7. Does this change affect students using their own devices? 

    No, students’ personal devices will not be affected; they are out of scope of Cyber Essentials. 

    8. Can I find out if my personally owned smart phone or tablet is supported by the manufacturer?  

    The Microsoft security system will automatically check this when you attempt to log-in.  If you would also like to find out for yourself, then the below links provide this information for many (but not all) devices: 

    Android https://endoflife.date/android  (see long list on left hand side) 

    iOS  https://endoflife.date/iphone  (see long list on right hand) 

    Here are direct links to some of the major manufacturers, included in the above: 

    Samsung https://endoflife.date/samsung-mobile  

    Pixel https://endoflife.date/pixel  

    iPhone https://endoflife.date/iphone 

    iPad https://endoflife.date/ipad  

    9. Can I find out if the operating system is up to date, and remains supported, on my personally owned smart phone or tablet?

    The Microsoft security system will automatically check this when you attempt to log-in.  If you would also like to find out for yourself, you will find it in the settings on your device, for example ‘About phone’ where you can find out what version you have currently installed and also check if any updates are available (often, devices automatically update).   

    After a period of time, devices cease to receive operating system updates and so there comes a point when the operating system is no longer supported.  The below links provide this information: 

    Android https://endoflife.date/android  

    iOS  https://endoflife.date/iphone  

    Once the device has an operating system which is no longer supported, you would need to replace the device with another one which meets the security requirements.  

    10. Can I find out if the web browser is up to date on my personally owned smart phone or tablet? 

    The Microsoft security system will automatically check this when you attempt to log-in.  If you would also like to find out for yourself, you will find it in the settings on your device, for example ‘App info’ where you can find out what version you have currently installed.  You can also check if any updates are available in Play Store (Android Devices); often, devices automatically update.   

    For information on the latest Browser versions, see https://www.whatismybrowser.com/guides/the-latest-version/  

    11. Will I still be able to use free Adobe Creative Coud on my personally owned laptop or desktop computer? 

    Yes, that benefit will continue for members of staff.   

    12. If I leave the University or decide I no longer want to access work services on my personal phone is this easy to remove?

    Yes, the user guide will detail the steps to remove the apps and any settings to connect to UoC services. 

    13. What can I do if I do not want to have this increased level of security when using my personal device to access UoC

    It is not mandated that staff need to use personal devices to access work services, this process enables those staff who wish to have on the go access to email / teams / OneDrive etc.   

    If your role requires the use of a mobile phone then you will have already been provided with a UoC supplied corporate mobile phone.  Obtaining a mobile phone is the responsibility of your line manager and handled via a separate process – here. https://apps.powerapps.com/play/e/default-b627db1d-9958-4fd1-8ea4-8ac3b27cf00f/a/e051ce16-d77b-434d-946c-f6ab8d212926?hidenavbar=true&tenantId=b627db1d-9958-4fd1-8ea4-8ac3b27cf00f 

    14. I currently use a non Microsoft app to bring personal and work calendars together on a personal device, will this be affected?

    Yes, it will be affected.  It will no longer be possible to use a non-Microsoft app to sign-into UoC services, including your UoC calendar.  However, you could use a personally owned mobile device* (tablet or smart phone - either iOS or Android) and the Microsoft Outlook app, connected to your UoC account to view your calendars.  This is because the Outlook app allows you to add other (non-UoC) email addresses/calendars - and they can then be accessed alongside your UoC calendar.   

    *The device will need to be configured with the new security controls.

     

     

     

     

      

  • Microsoft Office 365 – home use

    In addition, please note that as an unavoidable consequence of the change, staff will no longer be able to benefit from free Microsoft Office 365 on their personally owned laptop or desktop computers.   

    We understand that this will be a disappointment to many, however due to the Microsoft licencing rules it will no longer be possible to provide the free subscription.  Nonetheless, you will be able to access a discounted subscription (up to 30% off) or you may wish to consider using free alternatives. Please see here for further information Free & discounted software

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