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Student Enquiry Point Accessibility Statement

Student Enquiry Point Online Form (Advocate) Partially Accessible 

The University of Cumbria takes accessibility very seriously and want to achieve maximum accessibility levels. We are actively working to make the web pages more accessible to all people and compliant with the World Wide Web Consortium (W3C) WAI’s Web Content Accessibility Guidelines 2.1.

  • The Advocate online enquiry/referral form– is AA compliant and partially compliant with the Web Accessibility Regulations 2018
  • The Advocate application – The 2020 VPAT Assessment is available upon request and we are awaiting the up-to-date 2021 version.

View our accessibility tools page to find accessibility tools and plugins to help improve your online experience.

You should be able to:

  • understand the website text
  • navigate all Menu headings using just a keyboard
  • line-height and spacing can be modified using browser extensions
  • hyperlink destinations are clear from the text description
  • colours and contrast levels can be changed using High Contrast Browser Extension
  • zoom in up to 400% without the text spilling off the screen
  • text to speech tools can interact with all text
  • complete all inputs using the keyboard only

How accessible is your web application?

  • Rollover ? icon is inaccessible to keyboard-only users as further information cannot be viewed 
  • keyboard Tab Focus is poor on the dark blue buttons (Submit and Return)
  • No unique page titles for the 2 pages  (i.e. HTML coded headers)

What to do if you can’t access parts of this application

If you are unable to access content or interact with the interface and would like an alternative accessible format, please contact us to discuss the most suitable options, please contact:

We will review your request and communicate with you in 7 days.

Reporting Accessibility Problems with this application

We’re always looking to improve the accessibility of this application. You can help us by reporting any barriers you encounter and contribute to our Accessibility Improvement plan. However, if you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact itservicedesk@cumbria.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this application-based system’s accessibility levels

The University of Cumbria is committed to making its applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This application is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • Rollover ? icon is inaccessible to keyboard-only users as further information cannot be viewed 
  • keyboard Tab Focus is poor on the dark blue buttons (Submit and Return)
  • No unique page titles for the 2 pages  (i.e. HTML coded headers)

Non-accessible content

The content listed below is non-accessible for the following reasons…

1. Non-compliance with accessibility regulations

  • Keyboard Inaccessible rollover ? icon – keyboard-only users cannot tab to the further information ? icon, showing an Aria error. This does not prevent the user from completing the form, however, they are unable to access all the support information available. This does not meet the WCAG2.1 – 2.1.1, 2.1.2, 2.4.3 requirements. The impact of this error is a lack of support information.
  • Keyboard Focus -  Keyboard-only users cannot clearly see the tab focus on 2x dark blue buttons. This makes it difficult to know the location of the cursor/tab to select options. This contravenes WCAG2.1 - 2.4.7 which requires a clear tab focus. This will be reported via the Accessibility Action Plan and the 3rd party provider contacted to correct the error
  • Unique Page titles - The Enquiry page includes 2 pages, which have the same page title. This impacts on screen reader users as the page and user location is unclear. This does not meet WCAG2.1 – 2.4.2 which requires unique page titles. An Accessibility Action will be created to monitor the improvement of this issue. 

2. Disproportionate Burden

   None

3. Content that’s not within the Scope of the Accessibility Regulations

None

How we tested this Website

We tested 100% of the 2 pages using software such as Wave, a web accessibility evaluation tool WAVE and Accessibility Insights as well as using the PowerApps built-in Accessibility Check.

This application was last tested on 23/08/2021 by University of Cumbria.

What we’re doing to improve accessibility

We are continuously working to improve the accessibility levels of our online systems. A Basic Accessibility Check is carried out each year followed by a more detailed accessibility check, both assessments highlight the areas needing improvement. The identified issues are added to the system improvement action plan with a timescale for improvement or 3rd party communications on improvement.

 

The University of Cumbria takes accessibility very seriously and want as many people as possible to be able to use this application. We are actively working to make the website more accessible to all people and compliant with World Wide Web Consortium (W3C) WAI’s Web Content Accessibility Guidelines 2.1.

View our accessibility tools page to find accessibility tools and plugins to help improve your online experience.

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