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E-forms (built with Microsoft PowerApps) are Partially Accessible

The University of Cumbria take accessibility very seriously and want as many people as possible to be able to use this application. We are actively working to make the website more accessible to all people and compliant with World Wide Web Consortium (W3C) WAI’s Web Content Accessibility Guidelines 2.1.

The E-forms are developed to meet the WCAG AA standards, for more information see Accessibility in Microsoft Power Apps

View our accessibility tools page to find accessibility tools and plugins to help improve your online experience.

You should be able to:

  • understand the website text
  • change colours and contrast levels
  • zoom in up to 400% without the text spilling off the screen
  • navigate all the content using just a keyboard
  • be able to understand hyperlink destinations from the text description
  • use text to speech tools to access content
  • listen to the website using a screen reader

How accessible is your web application?

  • Reflow
    • forms are designed primarily for desktop use so the text does not reflow/act responsively to magnification or screen orientation
  • Page Structure
    • unique page headings (i.e. HTML coded headers) are not accessible in the PowerApps platform

What to do if you can’t access parts of this application

If you are unable to access content or interact with the interface and would like an alternative accessible format, please contact us to discuss the most suitable options, please contact:

We will review your request and communicate with you in 7 days.

Reporting Accessibility Problems with this application

We’re always looking to improve the accessibility of this application. You can help us by reporting any barriers you encounter and contribute to our Accessibility Improvement plan. however, if you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this application-based system’s accessibility levels

The University of Cumbria is committed to making its applications accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This application is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

  • Reflow (app is not designed to reflow on mobile devices though still scrollable horizontally and vertically to view content)
  • Navigation view page headers

Non-accessible content

The content listed below is non-accessible for the following reasons…

1. Non-compliance with accessibility regulations

  • Reflow – this does not meet all requirements of WCAG 1 – 1.4.4, 1.4.5, 1.4.10. For this app the redesign to accommodate this would be extensive. All new forms will be built with this aspect in mind and a review of current forms undertaken to see the impact of. The Chrome Spreed App will help with this issue until the development software is improved by Microsoft. 

2. Disproportionate Burden

Page structure - this does not meet all requirements of WCAG 1 – 1.3.1, 2.4.6. Developers are currently unable to access the HTML headers for the app on this platform. We will continually review the accessibility development options made available in PowerApps. The development tool PowerApps generally has excellent accessibility considerations and checker for issues and is a leading tool for creating e-forms. Updates and improvements are regular and responsive to the needs of the user. The impact of this issue can be reduced by clear page titling and on the page, and this function does not prevent access to the e-form   

3. Content that’s not within the Scope of the Accessibility Regulations


How we tested this Website

Eforms are built using an underlying template. We tested 10% of our e-form provision using software such as Wave, a web accessibility evaluation tool WAVE and Accessibility Insights as well as using the PowerApps built-in Accessibility Check.

This application was last tested on 16/06/2020 by University of Cumbria.

What we’re doing to improve accessibility

We are continuously working to improve the accessibility levels of our eforms. A Basic Accessibility Check is carried out each year followed by a more detailed accessibility check, both assessments highlight the areas needing improvement. The identified issues are added to the system improvement action plan with a timescale for improvement or 3rd party communications on improvement.

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