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Icon Is Partially Accessible

The University of Cumbria take accessibility very seriously and want as many people as possible to be able to use this website. We are actively working to make the website more accessible to all people and compliant with World Wide Web Consortium (W3C) WAI’s Web Content Accessibility Guidelines 2.1.

The Icon Platform is developed to meet the WCAG AA standards

View our accessibility tools page to find accessibility tools and plugins to help improve your online experience.

You should be able to:

  • Skip links to by-pass blocks of content where required e.g. menus, Twitter feeds
  • understand the website text
  • consistent navigation
  • change colours and contrast levels using browser extensions
  • zoom in up to 400% without the text spilling off the screen
  • Reflow text when the window is resized
  • Tab Focus is clear and the colour can be changed using browser extension tools
  • navigate all the content using just a keyboard
  • be able to understand hyperlink destinations from the text description
  • use text to speech tools to access content
  • listen to the website using a screen reader

How accessible is Icon?

  • Some button text and content titles fail the colour contrast requirements
  • Some Page titles are absent or generic
  • Labels are missing - basic form checks you can try.

What to do if you can’t access parts of this website

Self-help options

Alternative Formats

The University subscribes to an alternative formats service Sensus Access. This service will transfer most files into a chosen format e.g. an inaccessible PDF can be transferred to an accessible PDF, or a Word document can be transferred to sound. This service can be used directly by Students using their University email address. Alternative Formats

Assistive Technologies

You can access specialist assistive software on PCs and laptops throughout the university and also download free web-based tools to enable you to fully interact with content. To find out more visit the assistive software page or download the AT Bar for free. 

University of Cumbria Support

If you are unable to access content or interact with the interface and would like an alternative accessible format, please contact us to discuss the most suitable options, please contact:

We will review your request and communicate with you in 7 days.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. You can help us by reporting any barriers you encounter and contribute to our Accessibility Improvement plan. however, if you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact itservicedesk@cumbria.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this web-based system’s accessibility levels

The University of Cumbria is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

The content listed below is non-accessible for the following reasons…

1. Non-compliance with accessibility regulations

Biggest bit taking from How accessible your website is but now focusing on actionable information

  • Colour and Contrast fail the WCAG Guidelines1 – 1.4.1, 1.4.3, 1.4.11. This affects the button text and text with a green background with white writing. This may prevent users who have a sight impairment or colour blind to fully access the page. The Colour, Contrast browser extensions do work with the pages to improve accessibility. We have added this issue the system accessibility Action Plan and are in contact with the 3rd party system owner to rectify the issue. The action plan will monitor the changes needed and be updated annually.
  • Some Page titles used are generic this makes it more difficult to navigate the page if you are using a screen-reader and contravenes 1 – 2.4.2. We have added this issue the system accessibility Action Plan and are in contact with the 3rd party system owner to rectify the issue. The action plan will monitor the changes needed and be updated annually.
  • Labels are missing - basic form checks you can try. This makes it difficult for Screen Reader users to navigate the page and interact with forms. This contravenes WCAG2.1 – 1.3.1, 3.2.4, 4.1.2 and affects the usability of the pages. We have added this issue the system accessibility Action Plan and are in contact with the 3rd party system owner to rectify the issue. The action plan will monitor the changes needed and be updated annually.

2. Disproportionate Burden

The changes needed to achieve AA WCAG Guidelines and meet the Web Accessibility Regulations will be achieved through a planned accessibility improvement action plan to be reviewed and updated a minimum of 12 monthly.

3. Content that’s not within the Scope of the Accessibility Regulations

None

How we tested this Website

We tested the most visited pages both manually and with the use of accessibility testing software such as Wave, a web accessibility evaluation tool WAVE and Accessibility Insights. This system was last tested on August 2020 by University of Cumbria.

What we’re doing to improve accessibility

We are continuously working to improve the accessibility levels of Icon. A Basic Accessibility Check is carried out each year followed by a more detailed accessibility check, both assessments highlight the areas needing improvement. The identified issues are added to the system improvement action plan with a timescale for improvement or 3rd party communications on improvement.

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