Certificates, Transcripts & Professional Body Registration

The table below outlines the standard credit requirements for University awards. 

#  480 credits where entry includes approved foundation study 

* These awards do not involve a graduation ceremony. Results are issued via a formal Award Transcript. 

Further details can be found in the Academic Regulations. 

Once you complete your course, you will receive: 

• Award Certificate – for awards of 60 credits or more 

• Award Transcript – for all awards 

Certificate packs are usually issued within eight weeks of your award being confirmed by a University Assessment Board. 

Certificates and transcripts are sent to your permanent home address as recorded by the University. 

Please ensure your address is up to date via ICON. 
If your documents are sent to an incorrect address because your details were not updated, a charge will apply for replacements. 

If You Have Not Received Your Certificate or Transcript 

• If documents were dispatched and reported missing within six months, replacements are issued free of charge. 

• If you notify the University after six months, or documents were lost due to an unreported address change, duplicate charges apply. 

• Documents returned to the University as undelivered are archived and can be reissued free of charge. 

To order duplicates, please visit the University online store. 

Your award, certificate and transcript may be withheld if: 

• You have outstanding University-related debts, or 

• A sanction has been applied under the Student Code of Conduct and Adjudication Procedures 

Documents will be released once the issue is resolved. 

Third party enquirers such as employers, agencies and embassies must verify attendance and awards from our university with Prospects Hedd. A Hedd verification confirms the candidate’s name, qualification type, course name, year of award, classification obtained and dates of attendance. 

Please visit www.hedd.ac.uk to register. There is a small charge for each enquiry and you must provide the written consent of the individual. To prevent delays, please enter the candidate’s details as they appear on their degree certificate. 

Enquiries are checked and completed by the university’s academic registry team. The due date will be listed on your enquiry. 

If you require further assistance, please email heddhelp@prospects.ac.uk. 

Once your award is confirmed by the University Progression and Award Board (UPAB), the Assessment Team notifies the relevant professional body. 

Registration is normally completed within four working weeks of award confirmation. 

Delays can occur if: 

• Your personal details are not up to date, or 

• Your name does not match exactly between University and professional body records 

You can update your details at any time via ICON. 

Provisional Professional Registration 

Nursing and Midwifery (NMC) 

• The University confirms awards directly with the NMC 

• Once confirmed, you can access your NMC PIN via ICON 

Qualified Teacher Status (QTS) 

• Students are provisionally registered with the National College for Teaching and Leadership within 28 days of starting the course 

• You will receive a Teacher Reference Number (TRN) 

• Registration requires completion of a Suitability Declaration at admission 

Teacher Reference Number (TRN) 

• Provided electronically by the National College 

• Uploaded to your student record 

• Available via ICON under Home > Other Details 

If you need further help or cannot find what you need in the online store, please contact: 
assessment@cumbria.ac.uk