my-cumbria-logo, my-cumbria-logo Toggle navigation

We understand that sometimes unexpected and serious circumstances beyond your control can affect your studies, assessments, or daily life. 
If this happens, you may be able to submit a claim for Extenuating Circumstances (ECs). 

What are Extenuating Circumstances? 

Extenuating Circumstances are serious, exceptional events outside your control that have negatively affected your academic performance. These may: 

  • Prevent you from attending an exam or timed assessment 
  • Stop you meeting an assessment deadline 
  • Significantly affect your ability to perform to your usual standard 

Examples include: 

  • Serious illness or injury 
  • Accidents 
  • Bereavement or serious family difficulties 

An EC claim may apply to a full module or specific assessments within a module. 

  • Fit to Sit Policy (Important)

    The University operates a Fit to Sit policy.  Please refer to this flowchart: EC and Fit to Sit appeal flow chart

    If you attend, submit, or engage with an assessment, you are declaring that you are fit to sit it. 
    This means: 

    • Any EC claim for that assessment will be disregarded 
    • The mark achieved will stand, even if your claim is otherwise valid 

    If you are unsure whether to submit or attend an assessment, seek advice before doing so. 

  • How and when to submit an Extenuating Circumstances Claim

    To make a claim, you must complete an Extenuating Circumstances Claim Form. 

    Before you submit 

    Ensure your form includes: 

    • Module code(s) and title(s) 
    • Assessment item(s) and submission date(s) 
    • A clear explanation of how your circumstances affected your studies 
    • Appropriate documentary evidence 

    All information is treated confidentially. 

    Submission process 

    • Complete the form online 
    • Attach files directly — shared files cannot be opened 

    Your claim will be reviewed by the Extenuating Circumstances Panel (details are in Appendix 3e of the Academic Regulations). 

    Submit your EC claim within 5 working days of the affected assessment deadline 

    • EC claims will not be accepted after the Module Confirmation Process 
    • If circumstances arose before submission, you may wish to consider requesting an extension instead 

    If you were unable to engage with the EC process, you may consider an Academic Appeal Form 2025 26 after receiving your formal results.

  • Evidence Requirements

    Claims must be supported by independently verifiable documentary evidence. 

    Students should keep their Personal Tutor informed of any adverse personal circumstances. Where circumstances are of a nature that make it difficult to obtain independent evidence and your course tutor or personal tutor is aware of your situation they may provide a letter of support as evidence on your behalf.   

    Acceptable examples include: 

    • Medical certificates or doctor’s/hospital letters 
    • Solicitor’s letters 
    • Death certificates 

     

    Medical evidence must clearly state: 

    • The relevant dates or timeframe 
    • How the condition may have affected your ability to study or submit work 

    Evidence must: 

    • Be written in English 
    • Be factual and verifiable 

    The following will not be accepted: 

    • Letters from family or friends 
    • Newspaper articles or general internet pages 
    • Photographs, unless directly linked to you and the circumstances 

    Submitting fraudulent information may result in disciplinary action.

  • What if I can’t complete the form myself?

    If you are incapacitated due to physical or mental illness, the EC form may be completed on your behalf by a member of staff, such as: 

    • Your Personal Tutor 
    • Your Programme Leader 
  • What happens after I submit my claim?

    Your claim is reviewed by the Extenuating Circumstances Panel 

    You are notified by email whether it is:  

    • Valid, or 
    • Not valid 

    The decision is confirmed through the:  

    • Module Confirmation Process (MCP) 
    • University Progression and Award Board (UPAB) 

    Once confirmed: 

    • The outcome appears on your transcript of results 
    • It is also visible in ICON 

    If you submit or attend an assessment after submitting an EC claim, any provisional decision will be voided under Fit to Sit. 

     

    What happens if my claim is valid? 

    Possible outcomes include a deferred assessment opportunity, depending on your attempt status: 

    • Deferred initial attempt 
    • Not capped (Levels 3–6: up to 40% / Level 7: up to 50%) 
    • Applies if you had not made a first submission 
    • Deferred reassessment attempt 
    • Mark capped (40% at Levels 3–6 / 50% at Level 7) 
    • Applies if you had already submitted a first attempt 

    In some cases, ECs may be valid for one assessment within a module but not another, especially if submission dates differ. 

     

    What if my claim is not valid? 

    • You will be informed once the claim has been reviewed 
    • The Assessment Board will confirm the outcome 
    • This will appear on your transcript and in ICON 
  • Support and Advice

    If you need guidance or support, help is available: 

    • Personal Tutor or Programme Leader 
      For advice on ECs, extensions, or next steps. 
Edit page