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The Programme Administration Team are here to support you throughout your time at university and to help ensure you have a smooth and successful experience. We are responsible for managing a range of administrative services and are available to provide accurate information, guidance, and support related to your programme and studies.

Please note: where your campus has a Student Enquiry Point, please visit them with any queries/documentation. If your campus does not have a Student Enquiry Point, please contact your Programme Administration team. 

 

  • Where to find us

    Please follow this link to find out where we are located. If you are not sure of where we are you can also use information on the campus maps to find which building we are based in.  Reception at each campus would also be happy to direct you.

  • What we do

    Intercalations, Course Transfers or Withdrawals:

    If you are considering taking a break from your studies, transferring to a different course, or withdrawing from the university, we can assist you by providing the necessary forms and managing the process from start to finish.

    Registers and Attendance Monitoring:

    The team is responsible for preparing attendance registers for academic staff on your programme, enabling them to monitor student attendance effectively. This is especially important for students studying under a visa, as attendance tracking is a key requirement.

    Deregistration and 4-week Rule:

    We are responsible for implementing this specific procedure and, in coordination with academic staff, will deregister students who meet the relevant criteria. For more detailed information, please refer to the page linked here.

    Staff & Student Forums (SSFs):

    Programme Administration manages the administrative aspects of the forums, including sending invitations, recording meeting minutes, and ensuring these are made available to you via your programme site on Blackboard.

    Disciplinary, Fitness to Practice and Fitness to Study Procedures:

    The team manages the administrative aspects of these procedures, including sending invitations, recording meeting minutes and liaising with the relevant staff and students involved.

    Updating your Student Record:

    We are responsible for maintaining the accuracy of your student record by updating key details such as submission dates, programme leader information, and your expected programme end date in the university database.

    Onsite Exam Support:

    The team collaborates closely with the Assessments Team to provide on-site support during examination periods.

  • Forms

    Programme Administration can support you with the following forms:

    Assignment Cover Sheet
    Download form

    Part-time Module Registration and Withdrawal
    More information

    Extension Form

    Extensions to Submission Deadline

    Intercalation, Course Transfers and Withdrawals 
    More information

    Personal Details Amendment
    If you wish to make changes to your name or title these changes need to be verified by original legally valid documentation.  The following forms of identification are acceptable:

    Your passport
    Photographic driving licence
    Marriage Certificate
    Birth CertificatePassports, Passport with country stamps in
    National identity card (for non UK students)
    Decree nisi
    Deed poll document
    Notarised verification of change of name

  • Letters / Confirmation of Student Status

    Programme Administration can also support with a variety of letters and documentation:

    Confirmation of Student Status:

    We can provide official letters to confirm your student status for purposes such as memberships or travel card applications. Once you are fully registered in your first year, a Confirmation of Registration letter will be issued to you. This letter will be reissued in subsequent years of your course, provided there are no outstanding issues with your registration.

    Bank Letters:

    If you need a letter to open a student bank account, particularly as an international student without a UK passport, the team can issue the appropriate letter to support your application.

    Council Tax Exemption:

    If you are a full-time, fully registered student, and meet the relevant criteria, a Council Tax Exemption letter will be emailed to you once your registration is complete. This letter should be submitted or presented to your local Council Tax Office along with your bill, once received. If you require this letter to be resent at any time, we will be happy to provide a new copy upon request.

    Travel Cards:

    The team can validate your railcard or travelcard application by stamping it to confirm your enrolment as a registered student at the university.

    Visa Students may request the below letters by completing this Letter Request Form

    Non-visa students may request these letters by emailing Programme Administration. 

    Important: please allow at least 2 working days for the preparation of letters or documents. Letters will be emailed to your student email address. 

     

  • Reporting an Absence

    Advice on how to report an absence and who you need to contact to do this.  If you are on a course with a professional placement you will have to follow additional procedures for reporting your absence.

     

  • Our Contact Details

    Please follow this link for full email, telephone and contact details, plus opening hours for each Programme Administration Office.

    Please note: where your campus has a Student Enquiry Point, please visit them with any queries/documentation. If your campus does not have a Student Enquiry Point, please contact your Programme Administration team with your queries. 

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