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Student Hub (MyDay) Accessibility Statement

The Student Hub, is Partially Accessible

The University of Cumbria take accessibility very seriously and want as many people as possible to be able to use this website. We are actively working to make the website more accessible to all people and compliant with World Wide Web Consortium (W3C) WAI’s Web Content Accessibility Guidelines 2.1. For a detailed breakdown of the accessibility testing and results visit the Student Hub Accessibility Page. This page is only available to users with a login.

You should be able to:

  • understand the website text
  • navigate the page using the keyboard
  • skip to page content
  • clear and consistent navigation
  • change colours and contrast levels
  • zoom up to 400% without losing text
  • text reflows when the window is re-sized
  • be able to understand hyperlink destinations from the text description
  • use text to speech tools to access content
  • Unique page titles

How accessible your website is

  • unable to alter text line space

Self-help: Adjustments and other ways to consume the content

1. Re-arrange and change the colours of the tiles on your dashboards: 

On the top of the header, click "Personalise"

2. Skip to Sidebar and Skip to Main Content:

You can make it easier to use the "TAB" key to move between tiles.

Press the "TAB" key once when you first go to the Hub. An Orange button "Skip to Sidebar" appears. Click it, and then "TAB" will go straight to each item in the sidebar in turn. You may need to refresh (Ctrl-F5) the screen for the button to appear.

Press the "TAB" key again - an orange button "Skip to MAin COntent" appears. Click it, and then "TAB" will go straight to each tile in turn. You may need to refresh (Ctrl-F5) the screen for the button to appear.

Use our Assistive Technology options 

View our accessibility tools page to find accessibility tools and plugins to help improve your online experience

Alternative Formats

The University subscribes to an alternative formats service Sensus Access. This service will transfer most files into a chosen format e.g. an inaccessible PDF can be transferred to an accessible PDF, or a Word document can be transferred to sound. This service can be used directly by Students using their University email address. Alternative Formats

Ask for University of Cumbria Support

If you are unable to access content or interact with the interface and would like an alternative accessible format, please contact us to discuss the most suitable options, please contact:

We will review your request and communicate with you in 7 days.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. You can help us by reporting any barriers you encounter and contribute to our Accessibility Improvement plan. however, if you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact itservicedesk@cumbria.ac.uk. 

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this web-based system’s accessibility levels

The University of Cumbria is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non-accessible content- For a detailed breakdown of the accessibility testing and results visit the Student Hub Accessibility Page. This page is only available to users with a login.

The content listed below is non-accessible for the following reasons…

1. Non-compliance with accessibility regulations

  • Unable to alter text spacing, this is a 3rd party issue that is being rectified in the newer update. The statement will be updated annually or when changes have been implemented. This contravenes 

2. Disproportionate Burden

This is system-specific and needs specific justification which recognises and documents likely cost of improvement and likely benefit/impact on disabled people.

None

3. Content that’s not within the Scope of the Accessibility Regulations

How we tested this Website

We tested the most visited pages both manually and with the use of accessibility testing software such as Wave, a web accessibility evaluation tool WAVE and Accessibility Insights.

This system was last tested on August 2020 by University of Cumbria.

What we’re doing to improve accessibility

We are continuously working to improve the accessibility levels of Richmond. A Basic Accessibility Check is carried out each year followed by a more detailed accessibility check, both assessments highlight the areas needing improvement. The identified issues are added to the system improvement action plan with a timescale for improvement or 3rd party communications on improvement. 

Useful links

The WCAG guidelines, in plain English

Accessibility statements for the systems which the Hub may link to are held here: https://my.cumbria.ac.uk/Accessibility-Statements/

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