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Agresso Accessibility Statement

Agresso Business World Route 66 Is Partially Accessible 

The University of Cumbria take accessibility very seriously and want as many people as possible to be able to use this website. We are actively working to make the website more accessible to all people and compliant with World Wide Web Consortium (W3C) WAI’s Web Content Accessibility Guidelines 2.1. 

View our accessibility tools page to find accessibility tools and plugins to help improve your online experience. 

You should be able to:

  • Pages have unique titles 
  • Navigate main pages using the keyboard only 
  • Alternative-text is used throughout 
  • tab between menu options and fields, expand and shrink sub-menus 
  • Tab focus is highlighted with a solid bold black line. 
  • the colour contrast of text is accessible  
  • A new window will open when a task is selected with the name of the task on the tab so that you can see what task you are currently in. 
  • Links have meaningful names and clearly underlined in blue. 
  • The Main menu remains on screen at all times allowing you to easy navigation 
  • Most Icons have text labels displayed on the screen. Where this is not the case you can use your mouse to hover over the field to get a full explanation 
  • Colour is not relied on as the sole indicator for conveying information 
  • You can zoom in up to 300% 

How accessible is your website? 

  • Not all sub-menus are accessible using the keyboard only, you can use F9 to open drop-down menus, but must then use your mouse to select from that menu. 
  • You cannot close pop-up screens without the mouse 
  • The page does not scroll when you use the keyboard to tab between fields 
  • The page does not re-flow when the window is changed  
  • You may not be able to see whole images if using keyboard only 
  • skip links is not available so you may have to tab quite a lot to reach some of the menu options
  • some documents may need to be downloaded to view and these may not be fully accessible
  • There are no form field labels. 

What to do if you can’t access parts of this website 

Self-help options 

Assistive Technologies 

You can access specialist assistive software on PCs and laptops throughout the university and also download free web based tools to enable you to fully interact with content. To find out more visit the assistive software page or download the AT Bar for free.  

University of Cumbria Support 

If you are unable to access content or interact with the interface, please contact us to discuss the most suitable options, please contact: 

We will review your request and communicate with you in 7 days. 

Reporting Accessibility Problems with this Website 

We’re always looking to improve the accessibility of this website. You can help us by reporting any barriers you encounter and contribute to our Accessibility Improvement plan. however if you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact itservicedesk@cumbria.ac.uk. 

Enforcement procedure 

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS). 

Technical information about this web-based system’s accessibility levels  

The University of Cumbria is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. 

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below. 

Non accessible content 

The content listed below is non-accessible for the following reasons… 

1. Non-compliance with accessibility regulations 

Under normal circumstances this section would include the plans for improvement of each identified issue, however, we are upgrading to a considerably newer version of Agresso which considers accessibility and the needs of users. This upgrade will take place over the coming 12 months.

2. Disproportionate Burden

  • Not all sub-menus are accessible using the keyboard only 
  • You cannot close pop-up screens without the mouse 
  • The page does not scroll when you use the keyboard to tab between fields 
  • You may not be able to see whole images if using keyboard only 

This contravenes WCAG2.1 – 2.1.1, 2.1.2, 2.4.3 and is vital to enable non-mouse users to access the system. This issue will be resolved by upgrading the software. The upgrade is planned for this next academic 2020/2021.  

  • Skip Links is not available so you may have to tab quite a lot to reach some of the menu options 

This contravenes WCAG2.1 -  2.4.1  This function enables swift movement around a page improving the user experience considerably. This issue will be resolved by upgrading the software. The upgrade is planned for this next academic 2020/2021. 

  • The page does not re-flow when the window is changed 

This contravenes WCAG2.1 – 1.4.4, 1.4.5, 1.4.10 This function enables the text or window size to be changed whilst ensuring the viewing experience remains accessible. This issue will be resolved by upgrading the software. The upgrade is planned for this next academic 2020/2021. 

  • There are no form field labels in the design of the system. 

This contravenes WCAG2.1 – 1.3.1, 3.3.2 and makes it difficult for screen readers or alternative formats. This issue will be resolved when the new upgrade is installed. The upgrade is planned for this next academic year 2020/21 

3. Content that is not within the scope of the Accessibility Regulations

some documents may need to be downloaded to view and these may not be fully accessible. Many of our older PDFs and Word documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2. Although this is outside of the scope of the regulations, we are updating documents to ensure accessibility over the next 2 years 

How we tested this Website 

We tested the most visited pages both manually and with the use of accessibility testing software such as Wave, a web accessibility evaluation tool WAVE and Accessibility Insights. 

This system was last tested on July 2020 by University of Cumbria. 

What we’re doing to improve accessibility 

We realise that we are on an old version of the software and we are working towards upgrading to a more up to date version. As part of this, we will review the accessibility of the upgraded system and work to develop increased accessibility to all staff. 

A Basic Accessibility Check is carried out each year followed by a more detailed accessibility check, both assessments highlight the areas needing improvement. The identified issues are added to the system improvement action plan with a timescale for improvement or 3rd party communications on improvement. 

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