The Talking Therapy Service

Once you have completed the talking therapy self-referral form, your referral will be reviewed, and a mental health practitioner will be in touch to offer you an initial appointment.

Please note that waiting times for appointments vary throughout the year but please be assured that we do our best to offer you an appointment as soon as possible. At busier times of the academic year, the Team will contact you to keep you up-to-date with current waiting times and alternate support options that you can access in the meantime. 

The service offers short-term talking therapy support, therefore please read the External Support Tile if you wish to access longer-term support. Alternatively, you can see if you meet the criteria to apply for Disabled Student Allowance which may provide you with long-term Mental Health Mentoring.  

Your interactions with the MHWT will generally be confidential. 

Your practitioner will keep records of interactions with you, which will be stored securely on the MHWT client record management system. Only your practitioner, and other members of the MHWT have access to this. 

There may be times when the MHWT receive a referral form and refer on to the Student Engagement Coordinator Team, where this is appropriate. You will be contacted if this referral has taken place.  

It is only in exceptional circumstances that information may be shared elsewhere, usually with your consent, for example, if you need your practitioner to support you for Extenuating Circumstances or if you are at significant risk of harm, or you disclose that someone else may be at risk of harm. In very rare instances the MHWT may have to override consent if the risk of harm is very high or imminent. 

If you have any queries about confidentiality, please consult with your practitioner when you first meet with them. 

Got a question? Contact us via the Student Enquiry Point.

• Sharing a problem with an objective professional can help you to gain a better understanding of yourself and your situation. Often, sharing in a safe and non-judgemental space can feel like a relief and help you gain clarity. 
• It is better for difficulties to be addressed sooner rather than later to prevent things from worsening.
• It can be empowering to obtain a better understanding of your mental health and to make informed decisions about how to improve your wellbeing.
• Learning the skills to cope, manage and maintain positive wellbeing will help you throughout your life, not just whilst you’re at university.