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MyHR Accessibility Statement

Zellis Resource Link (My HR) is Partially Accessible

The University of Cumbria take accessibility very seriously and want as many people as possible to be able to use this website. We are actively working to make the website more accessible to all people and compliant with World Wide Web Consortium (W3C) WAI’s Web Content Accessibility Guidelines 2.1.

Zellis statement – 09.06.20 

At Zellis we are committed to ensuring that the solutions we deliver offer the optimum user experience, regardless of the users' own abilities. We aim to comply with the latest security, accessibility and other industry standards and best practices wherever it is appropriate to do so. To this end we actively ensure that all new self-service solutions, as a part of our My View platform, are developed to meet the requirements of the Web Content Accessibility Guidelines (WCAG) 2.1 guidelines and to the Level of AA compliance. 

View our accessibility tools page to find accessibility tools and plugins to help improve your online experience.

You should be able to:

  • understand the website text
  • colours and contrast are accessible
  • zoom in up to 400% without the text spilling off the screen
  • the window reflows when the window is resized
  • Tab focus is clear when tabbed
  • navigate all the content using just a keyboard
  • be able to understand hyperlink destinations from the text description
  • navigate to all headings on the page using assistive technology
  • use text to speech tools to access content
  • consistent navigation

How accessible is My HR?

  • you cannot skip to the main content

What to do if you can’t access parts of this website

Self-help options

Alternative Formats

The University subscribes to an alternative formats service Sensus Access. This service will transfer most files into a chosen format e.g. an inaccessible PDF can be transferred to an accessible PDF, or a Word document can be transferred to sound. This service can be used directly by Students using their University email address. Alternative Formats

Assistive Technologies

You can access specialist assistive software on PCs and laptops throughout the university and also download free web-based tools to enable you to fully interact with content. To find out more visit the assistive software page or download the AT Bar for free. 

University of Cumbria Support

If you are unable to access content or interact with the interface and would like an alternative accessible format, please contact us to discuss the most suitable options, please contact:

We will review your request and communicate with you in 7 days.

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. You can help us by reporting any barriers you encounter and contribute to our Accessibility Improvement plan. however, if you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, please contact itservicedesk@cumbria.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this web-based system’s accessibility levels

The University of Cumbria is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018. This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non accessible content

1. Non-compliance with accessibility regulations

  • You cannot Skip to the Main Content, this means that repeated tab strokes are needed to access the main page content. This affects non-keyboard users and affects the user experience, This contravenes WCAG2.1 -  2.4.1 We will add this issue to the Accessibility Action Plan for monitoring and resolution. We are currently communicating with the 3rd Party System and will update the statement annually or after the issue has been resolved.

2. Disproportionate Burden

The changes needed to achieve AA WCAG Guidelines and meet the Web Accessibility Regulations will be achieved through a planned accessibility improvement action plan to be reviewed and updated a minimum of 12 monthly.

3. Content that’s not within the Scope of the Accessibility Regulations

none

How we tested this Website

We tested the most visited pages both manually and with the use of accessibility testing software such as Wave, a web accessibility evaluation tool WAVE and Accessibility Insights.

This system was last tested in August 2020 by University of Cumbria.

What we’re doing to improve accessibility

We are continuously working to improve the accessibility levels of My HR. A Basic Accessibility Check is carried out each year followed by a more detailed accessibility check, both assessments highlight the areas needing improvement. The identified issues are added to the system improvement action plan with a timescale for improvement or 3rd party communications on improvement.

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