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Welcome to the University of Cumbria. On this page you will find some frequently asked questions about the registration process.

In addition to these FAQs, as a new student, you will have been invited to a Microsoft Teams chat to ask any further questions you may have.

IT and computers 

Q: How do I find my student email address? Q: Where do I find my email account / Blackboard / etc. Q: I can’t log into the Student Hub or Blackboard? Q: I’ve forgotten my password and can’t get into the Student Hub / Blackboard / email. Q: How do I find my lectures in Blackboard Collaborate? Q: I don’t have a computer; can I borrow one?


Q: When will I get my ID card/Cumbria Card? Can I pick it up on campus? Q: When are the libraries open? Q: Do you have computers in the library that I can use? Q: Where are my reading lists? Q: Am I able to access the books online during induction week?


Q: I want to know more about academic skills at university. Q: How do I access Head Start?
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