Council Tax Exemptions
Studying on a full-time programme can allow a student to be exempt from paying council tax.
To obtain a Council Tax Exemption you must be a full-time, fully registered student. Once your registration is complete, the university will automatically email you a Council Tax Exemption certificate. This document confirms your student status and should be submitted to your local Council Tax Office, ideally along with any Council Tax bill you may have received. If you misplace your certificate, you can request a replacement through your Programme Administration (PAd) office, which handles student documentation and support.
Note that Apprenticeship students are not eligible for this exemption.
TV license
Find out whether you need a TV license, as well as useful information and advice on the TV License website.
More information:
Mobile Phone and Broadband Contracts
Many people on mobile phone contracts may not realise that after 12 to 24 months, they’ve typically paid off their device and are free to explore better deals.
It’s important to understand how your bill is structured. Some providers combine the cost of the phone and airtime, while others list them separately. Once you’re only paying for airtime, it’s a great time to shop around for SIM-only or network-only deals, which can be much cheaper. Use at least three comparison sites and consider negotiating with your current provider. Be cautious of deals that include annual price increases tied to inflation, and always check for any penalties or 30-day notice periods when switching.
If you need a new phone, it might be cheaper to buy it outright and pair it with a SIM-only plan, rather than opting for a bundled contract that could include future price hikes. Also, look into social tariffs if you’re eligible, as well as SIM-only options, which often offer better value.
For more guidance, visit the Money Advice Service, Money Saving Expert, or Ofcom, especially if you’re struggling to pay your bills.
Utility Bills
Energy Price Guarantee (EPG)
The Energy Price Guarantee (EPG) is a government scheme that sets a cap on the cost per unit of energy and the daily standing charge for gas and electricity connections. This cap is reviewed and updated quarterly, on 1 January, 1 April, 1 July, and 1 October, which means your energy charges may increase, decrease, or remain the same depending on market conditions.
It is important to note this rate cap is per household and there is no maximum energy bill so if households use less, bills will be less and if more is used, people will pay more.
As many energy providers seem to charge right up to the rate cap, it can be worth shopping around for fixed rate deals. Always use at least 3 ‘whole of the market’ comparison sites and check for early exit fees. If you see a new deal, talk to your existing provider before you make a decision to switch.
Comparison sites to explore:
Water Bills
To look into ways to save on water usage and what to be aware of when considering a water meter take a look at these resources:
Managing Bills in Shared Houses
If you're living in a shared house, you might consider using a bill-splitting service or agent to manage utilities. These services can simplify payments, but be sure to:
-
Read all terms and conditions carefully.
-
Watch out for hidden management or exit fees.
-
Understand how estimated usage is calculated—quotes are often based on average consumption, not actual usage.
-
Check for ‘catch-up bills’ if your household exceeds an annual usage allowance.