I have been affected by a Hate Incident and/or a Hate Crime

If you, or someone you know, have been a victim of a Hate Incident and/or a Hate Crime, it may be hard to know what to do or how to feel. That’s okay.

What happened was not your fault, you’re not alone, and what you do next is your choice.

Are you in Immediate Danger?

You Report, We Support is not an emergency reporting tool.

If you are in immediate danger or seriously injured:

On Campus Security: Lancaster 07809 190566, Carlisle 07809 190530, Ambleside 07809 190531
Off Campus, Emergency Services: 999
If you are Deaf, deafened, hard of hearing or have a speech impairment, a Text Phone is available on: 18000

Find a Safe Space

A Safe Space: If you cannot access a safe space, then try to find a space which makes you feel most comfortable and safe from harm.
What is a Hate Incident and/or a Hate Crime? You may find it useful to think about what is meant by a Hate Incident and/or a Hate Crime, and examples of these behaviours.

I would like to speak to someone about my options

If you are not in immediate danger, currently feel safe from harm and do not need to report an emergency - then speaking to someone about your options is a great place to start.

Report an incident: If you submit a report with details, a member of the Student Services team will be in touch soon. Your report will not trigger a formal complaints process, and the advisor can confidentially speak to you about both your reporting and support options. You will never be forced to submit a report to the police, or a Formal Complaint to the University- as this is your choice.

If you are a student: University of Cumbria Students’ Union can provide support, advocacy and advice to students even if they do not wish to report.

If you are a member of staff: and have opted to join one of the three unions recognised by the University; UCU, Unite and UNISON, they will be able to offer advice, advocacy and support.

All help and advice from unions is independent of the University of Cumbria.

Victim Support: is the independent charity for people affected by crime and traumatic events in England and Wales. Their support is free and confidential.

I would like to formally report what happened

It is entirely within your right to formally report Hate Incidents and/or Hate Crimes. You can formally report something to the University and/or the police if it constitutes a criminal offence.

Report an incident: If you submit a report with details, a member of the Student Services team will be in touch soon. Student Services advisors can help outline your formal reporting options (for both students and staff), as well as describing what these processes might look like and what an investigation would entail.
If you do not feel confident reporting a Hate Crime to the police by yourself, the Students' Union staff can help you to do this.
Report a Hate Crime to the Police: If you are not in immediate danger but would like to report a Hate Crime to the police you can use their online reporting tool- True Vision. True Vision has been developed so that you can report hate crimes online - you do not have to visit a police station to report.
The police take hate crime very seriously and will record and investigate this offence even if you do not want to give your details. You may also specify how you want to be contacted and if contacting you would cause you any difficulties. The police will not pass on your details without your consent and we would urge you to give your details when you report.

I would like emotional or more general support

If you would like to speak to someone about how the incident(s) has emotionally affected you, or you would like to use some of the support services below for self-care, that is okay.

Report an incident: If you submit a report with details, a member of the Student Services team will be in touch soon. Please remember that submitting a report with details through You Report, We Support means that someone will be able to personally talk you through your support options and tailor advice to your needs. You will never be forced to submit a formal report.
Wellbeing Support Services: the University’s dedicated wellbeing services can support you with practical and emotional issues impacting your wellbeing or mental health and aspects of University life, including referrals for counselling and psychology support.
Students' Union: is the SU's Advice Centre with expert staff who can provide support, advocacy and advice to students even if they do not wish to report.
Personal Tutors: if your studies have been affected by an incident, your personal tutor could help to explain your options with regards to academic support.
Togetherall: both students and staff can access the online community, which supports populations with their mental health and wellbeing – helping with feels of anxiety, depression, isolation and stress, to relationship problems and lifestyle challenges. Togetherall have a network of trained professionals providing 24/7 support around the world.

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