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New Students at the University of Cumbria

Welcome to the University of Cumbria

1. Please follow the steps in Getting Started (below) to get your university account activated and begin your learning with us.

2. Access/explore the systems and services outlined in Student Hub and Other University Systems (below).

3. Go to the Studying from home page to get started with your studies.

  • Getting Started

    You must complete both parts of the Registration/Activation processes in order to enable access to university systems i.e. Blackboard, Student Hub, Student Email, etc.

    ProcessInstructions
    dl_1, 1 Online Registration 

    Register fully on ICON (the University's Student Records System).

    You will be sent a username (ie. your student ID number) and password by Data Management as part of online registration process for confirming your registration on your module or course. You will be asked to change the password and to log into ICON to fill in all your details and complete the registration process.

    You won't be added to our IT systems and won't be able to do your account activation until you fully complete this registration process.

    Top tip: have a digital photo of yourself to hand, so you can upload it into your registration, this is added to your student record and is used on your Cumbria Card (student ID).

    dl_2, 2 Account Activation 

    Your University of Cumbria username and password will give you access to Blackboard, UoC email and all of our electronic resources. Although it is the same username (student ID number) as ICON, you will need to choose and register a password to activate your account. As a Distance Learner student - follow the First Log On ➡ Off campus instructions on the Passwords and Logins page.

    dl_3, 3 Password Reset Register with the online Password Reset Service. The Password Reset Service will enable you to change your password whenever you need to.
    dl_itservicedesk, orange cartoon of a woman wearing a telephone earpiece Errors or problems  If you encounter any errors or problems, during the registration or activation steps, please contact the IT Servicedesk for support. 
    dl_cumbria_card, orange cartoon of identification card Cumbria Card

    Your Cumbria Card is your University of Cumbria student ID. You can use this to borrow books, if you visit one of our campuses, but also use it as evidence of your student status when visiting other libraries. If you uploaded a photo during your online registration, then a Cumbria Card will be produced for you and will be posted to your registered address as soon as practical. Email library@cumbria.ac.uk, from your student email account, asking for this to be posted out to you.

    If you did not upload a photo, you can email a jpeg format headshot to library@cumbria.ac.uk (from your student email account) and one will be produced and posted to your registered address as soon as practical.

  • Student Hub and Other University Systems

    SystemDescription
    dl_student_hub, orange cartoon of pin point Student Hub

    The Student Hub is your starting point for all things University of Cumbria. Log into the Hub for access to all university systems and services, including direct links to Email, Blackboard, OneSearch, ICON and OneDrive. You can access the Student Hub from any university web page (www.cumbria.ac.uk) by clicking on the STUDENTS link (top right) or by bookmarking hub.cumbria.ac.uk.

    The Student Hub is also available as an app for Android and Apple devices. See our Mobile Apps page for direct links.

    dl_email, orange cartoon of email icon Student Email

    Your student email account is the university's first point of contact with you and your email address is used as your username for most university systems.

    You email address is s(your student number)@uni.cumbria.ac.uk and will look like this: s1234567@uni.cumbria.ac.uk.

    More information and FAQs about your student email account can be found here: Student Email

    dl_blackboard, orange cartoon of laptop Blackboard Blackboard is your Virtual Learning Environment (VLE) and is where your course content is delivered. All the modules you are currently registered on should appear on the left hand side of Blackboard homepage after you have logged in. If a module is missing, you will need to contact your module tutor.
    dl_onesearch, orange cartoon of search icon OneSearch OneSearch is your access to our library resources. Use OneSearch to search for ebooks, books, journals, eresources and a whole lot more. You can also reserve items, view your library account and change your library PIN. 
    dl_onelist, orange cartoon of three bullet points with lines OneList OneList is the university reading list system. The lists have been compiled by your tutors and subject librarians and should be used as a starting point for your research. You will find links to reading lists from each of your Blackboard module sites.
    dl_icon, orange cartoon of an ID card ICON ICON is our student records display system. You can view both your course and personal details at any time via ICON. Module results will appear in ICON when they are released and you can update your personal/contact details here (please keep this up to date). 
    dl_onedrive, orange cartoon of microsoft onedrive OneDrive

    Your University of Cumbria OneDrive provides a place in the cloud where you can store, share, and sync your university files. You can create, update and share files from any device with UoC OneDrive. Your OneDrive account also gives you access to the online versions of Office 365 (Word, Excel and PowerPoint).

    More information and FAQs about your OneDrive account can be found here: Student OneDrive

    dl_mobile, orange cartoon of 2 mobile phones Mobile Apps The Student Hub, Blackboard, Outlook (student email), OneDrive and Office 365 (Word, PowerPoint, Excel, OneNote) are all available as mobile apps. Visit https://my.cumbria.ac.uk/apps on your phone or tablet to use the direct links to your app store.
  • Getting Help - Contact Us

    ServiceQuick Contact
    dl_it, orange cartoon of a mouse being clicked IT Service Desk for all things related to IT, passwords, logins and access to systems. itservicedesk@cumbria.ac.uk
    dl_library, orange cartoon of a library Libraries for all things library; including access to other libraries (SCONUL) and postal loans. Full contact details for each library can be found on the Library Locations pages or use the Quick Contact email address. library@cumbria.ac.uk
    dl_study, orange cartoon of books on a shelf Study Skills - Skills@Cumbria is here to help you develop your academic skills. skills@cumbria.ac.uk
    dl_pad, orange cartoon of a cog with a small checklist in front Programme Administration (PAd) for everything related to your course, progress, attendance and assessments. Contact the PAd at the campus where your course is registered. Contact the PAd
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