To make your transition into university life and study as easy and effective as possible, we have produced this ‘what to do in your first few weeks’ induction checklist called MyLⓘst.
You will find that, as you attend Registration and Welcome Week events and activities, you’ll be able to tick many items off the list while all other information, documents and guidance are available to you from this page.
You may also be asked to bring MyLⓘst to your first Personal Tutor meeting.
If you have not received a paper copy of MyLⓘst you can download it here: MyList (printable)
The September 2018 registration events are taking place on Monday the 17th and you should have received details of when and where to attend.
It is extremely important that you attend your registration event as this confirms your arrival at university and triggers other systems such as the release of funds from Student Finance.
☑ Collect your Cumbria Card
The Cumbria Card is a multi-functional card which uses smart card technology to access students' accounts. It's issued to all students at registration.
It is your ID card, Library card, photocopier card and it can be used for cashless and discount purchasing in the catering outlets at the Lancaster and Fusehill Street campuses. It can also gain you VAT free purchases in catering outlets if you register your card as described on the Cumbria Card page of the University website.
It is very IMPORTANT that all campus-based students collect their Cumbria Card.
How do I...?
Frequently Asked Questions are detailed on the Cumbria Card page of the University website.
☑ Attend "Your Student Life" presentation by the Student Union
Your Students' Union welcomes you to the University of Cumbria with a Welcome Week presentation.
There are also a wide range of events to get involved in, including Freshers' Fair.
If you don't know about your welcome week sessions - please see the Welcome Week timetables (above), contact your course tutor(s) or contact Programme Administration (PAd) to find out who you should talk to.
Professional Checks (DBS and Medical Clearance)
☑ Complete Disclosure & Barring Service checks (DBS)
Disclosure and Barring Service (DBS) Checks are usually required for all health, education, law, policing and sports courses; along with any other course or situation that may require you to interact with minors or vunerable adults.
Please see the Offer Guidance page for your course to see whether you are required to complete a DBS check.
Jobs that involve carrying out certain activities for children and adults may require an enhanced DBS check with a check of the barred lists.
If the completion of a medical is a condition of your offer. You will be required to undertake a health assessment, via an on-line platform, provided by our appointed Occupational Health provider, Industrial Diagnostics Company Limited.
Please see the Offer Guidance page for your course to see whether you are required to complete a Medical Clearance.
More information about medical clearances, a short presentation and a Vaccines and Blood Tests leaflet are available from the Medical Clearances page of the University website.
Money and Finance
☑ Student Finance and Loans
Please ensure that all of your student finance is in place for the current academic year.
For more information about Tuition Fees and Tuition Fee Loans - please visit the following links (as required):
Students who are facing difficulties in paying an instalment or are experiencing delays in receiving their Tuition Fee Loan must contact the University’s Finance Team immediately (firstname.lastname@example.org).
Maintenance Loans and Grants
The Student Loan Company will release the money into your account three to five days after receiving confirmation that you are attending university. That is, three to five days after registration. Be sure to budget enough money to last you until then.
Explore some tips, tricks and advice on how to manage your finances through a range of new online resources under our Debt and Personal Finance Advice, Finance and credit, and Making your money go further pages.
Plan your budget, try out some apps, cut your spending - it's all there for you to browse!
Taking control of your finances and planning ahead can mean less worry and less stress.
The Money Doctors are here to help you plan your finances and manage your money whilst studying. We have produced information to help you to manage your money more effectively.
An email enquiry service is available by contacting email@example.com and one-to-one appointments are available for students with complex needs via our Online Referral form (see the Money Doctors pages for more information and access to the form).
Your University of Cumbria IT account is created during the early stages of your application to study with us and various systems are made available as required by our processes i.e. early access to ICON (see below).
Your IT account / IT Login is central to your ability to study effectively. Your Username and Password are your Login credentials for almost all electronic and web-based services that we provide.
1 Your Student Email Address is s+StudentNumberfirstname.lastname@example.org i.e. email@example.com 2 Your Network Password is your main university password which was created when you completed your first IT Login. It is the password that you used to access this Blackboard site. 3 Your Student Number is 7 digits long and does not include the "/1" or "/2" at the end i.e. 0123456. 4 Your Library PIN is emailed to your Office365 Student Email account and is actually managed by the Library staff.
☑ The Student Hub
The Student Hub is a single-sign-on portal for you to access all of our IT systems and student support services.
The Student Hub is accessed via hub.cumbria.ac.uk and is also available from the "Students" link at the top of all University web pages.
Microsoft’s Student Advantage gives students and staff the ability to install (and use) Microsoft Office Professional Plus on up to 5 personally owned PCs and Macs.
Office365 Professional Plus is provided on a subscription basis; which means you can continue to use the latest version of Office whilst you are registered with the university and have an active network login account.
You can also view your current course enrolment status details, the modules you are registered for and their credit values, your module results once these have been confirmed at a University Assessment Board and any reassessment you may have. If you are registered for more than one course you will be able to view the details for each course you are registered for.
Once you have completed your session within the Student Portal you need to 'Logout' to close your session and prevent anyone else from accessing your records (i.e. on a shared computer). The 'Logout' option is found in the top left hand side of your screen.
The University of Cumbria Student Handbook is no longer an actual book, because of the scope of content that it has to include, and is presented as a set of pages on the University website.
It is important that you make yourself aware of the content, even if you are not going to read it all now, because it is a good reference guide to your academic studies, your rights, available support and your life at university.
The Academic Regulations underpin all the University’s responsibilities in exercising its degree awarding powers. It is very important that you understand what is expected from you, what is expected from us and what processes are involved for all aspects of your degree.
A plain English version of both undergraduate and postgraduate Academic Regulations are available here:
These Handbooks present a more detailed set of rules and regulations, but also include useful information about the Facilities, Cleaning, Safety, Emergencies, Admin and Responsibilities. You are expected to abide by these rules and guidelines at all times.
☑ Professional Standards
As a student on a course that is accredited by a professional body - you are required to uphold the standards of that profession.
The affected students are primarily enrolled on courses within Health, Education, Law, Policing and other qualifications that lead to working with children or vunerable adults. Other professional bodies may also provide Guidelines and/or Codes of Conduct - please ask your course tutors for more information.
This resource is currently being updated and will return shortly. Please complete any safety induction that is presented by the accommodation team or as part of your course (e.g. manual handling, COSHH, etc.).
☑ Personal Safety
It is fantastic being at university and getting involved in the local social life either on or off campus, but we want you to stay safe.
Your online security, privacy and general behaviour can directly affect your personal safety, your finances and your ability to secure that graduate job you have always dreamed of...
Keeping your computer or mobile device secure is the first step to staying safe online. Make sure you have antivirus software installed on your device and always allow it to update (either automatically or when prompted). It does not need to be expensive as there are plenty of free options available for every operating system. Companies like AVG and AVAST provide free antivirus software for Windows, Mac, Android and iOS.
Always accept system updates via the official channels i.e. Windows Update. Keep all other software updated because many updates are provided to patch holes or vulnerabilities.
Set a password / pin to unlock every device you own. If it gets lost or stolen; there will be more chance of your information remaining secure.
Use strong passwords for your online accounts and try not to use the same password for different sites. If you must reuse passwords, because you can't remember different ones - ALWAYS use a different one for your email, banking and social networking. If someone hacks your Facebook account - your online banking and email account will still be secure.
Always check the privacy settings of your online accounts - social networks can have public sharing enabled as the default stance. Do you want your personal photos and daily movements shared with the entire world?
With the best security in place and all of your privacy settings dialled up to maximum there is still one weak link in keeping you safe online and it is You!
Think before you post, email, tweet or upload - remember that everything you post online is available forever. Even after you delete it. Do you want your future interviewer to see those photos or to read that rant you had?
Only post information that you would be happy for your grandparents, future employer, future students or future patients to see. It only takes one person to share something innappropriate for it to become public and online forever.
Reject that Request
Students on professional courses, particularly Health and Education courses, should also be very careful who they "Friend". Is that random person a future patient, client, student or are they a minor? If in any doubt - reject that Friend Request!
Cyberbullying is when someone harasses, threatens or embarrasses another person online. Not only is it illegal, but it also goes against our Student Code of Conduct and the requirements set out by the professional bodies that govern the behaviour of students studying on education, health, sport, law and many other courses.
Don't click on that flashing advert that offers a free iPad. If an offer seems too good to be true - it is.
Don't click on links in emails (unless you were expecting it). If your bank emails you and includes a link to their site - ignore that link and type the URL manually. It is too easy to be tricked into clicking on a link to Barclays.com that actually goes to Barc1ays.com. Someone may be trying to empty your bank account or install malware on your device.
The Psychological Wellbeing Service have produced a short leaflet on how to respond to a student in emotional distress. Although primarily aimed as a guide for staff, this could also be useful to students who may be concerned about a friend or peer.
For more information and access to our support services - please visit the Health and Wellbeing pages.
If there is something troubling you then please call. It could be anxiety, stress or suicidal feelings.
01229 825656 - Barrow
01228 544444 - Carlisle
01946 694266 - West Cumbria
01524 61666 or 01539 741444 - Lancaster
116 123 - National Helpline
If there is a threat to life - call 999 for emergency help.
Your Libraries are not just about shelves of books - they are flexible learning spaces that provide access to:
Teaching Practice resources
Open learning / social spaces
Private (bookable) study rooms
Printing and copying
Audio / video equipment loans
And much much more...
See the Library Locations web pages for more details of what's available at your site and to check Opening Hours / contact details.
☑ Your Library PIN and Library Self Service
Your Library PIN number is your password for accessing a number of systems and services within the Library; it is used in conjunction with your Library Borrower number (your 7 digit Student Number). When you are fully registered on your course - you will be able to set your library PIN.
The main things you will need your PIN for are:
Self issue of books and learning resources through the Self Service Kiosks (see below)
Returning and renewing books via the Self Service Kiosks
Borrowing and returning Laptop Loans
If you forget your PIN or think that someone else knows it - you can reset it from the My Account area in OneSearch.
Self Service Kiosks
The Intellident Self Service Kiosks are located around our libraries and are designed to allow you to self-issue and return physical items from the library collections. This is usually books, but also includes Laptop Loans and items from the Teaching Practice collection.
Instructions are displayed on-screen. You will need your Cumbria Card nad Library PIN to access the available services.
☑ Attend your registration event
Reading lists are usually given to students as useful reading suggestions for a subject or essay. Think of your reading list as a small library of texts that you should dip into at regular intervals throughout your course. Some items may be marked as essential reading; other material may be useful for background reading.
☑ Academic Skills Support
Academic Skills are all about helping you become a more effective learner at University level and developing the research and study skills that will help you now and in the future.
We are here to support your:
Information and Library Search Skills
Referencing and Avoiding Plagiarism
Support is provided through a wide range of online resources (Skills@Cumbria), taught sessions, group appointments, one-to-one appointments, email support and video appointments using Skype for Business.
☑ Digital Skills Audit
The following Digital Skills Audit has been created to allow you to self-assess the basic IT / Digital Skills required to get you started in your studies. It will be most helpful to you if you are honest with yourself and then we can point you to resources that will help you most.
You will have been notified by email about your registration and induction at the University of Cumbria. If you have any questions about this, please contact International Student Support firstname.lastname@example.org
Visas and Immigration
You also need to ensure that you have the correct visa in place for your studies:
Still looking for support or answers to questions beyond welcome sessions and MyList?
See the My.Cumbria student support site for more detailed information about all of our services and how we can support you.
☑ Disability and Learning Difficulty Support
The University is committed to ensuring that all disabled people are able to participate effectively in all areas of University life, whether you are a student, a member of staff, a visitor, a prospective student or employee, or just interested in finding out about disability issues.
The University defines disability broadly, including:
learning difficulty (i.e. Dyslexia)
mental health conditions
Please see our Disability and SpLD pages for more specialist support, access to appointments, assessments and finance.
When you are absent you (or your representative if you are too ill to telephone in person) must notify the University via your site contact details, as below, as soon as possible and before 9.00 am on the first day of your absence.
Visit the Student Life pages of the university website for more information about life at university.
☑ Join Your University Online
The University of Cumbria uses a number of social networks and online media sites to communicate and engage with students, staff and the general public. Follow us, like us or subscribe to our channel(s) to keep up with the latest news.
The University of Cumbria Students' Union (UCSU) is a student-led charity, representing the views and interests of our 10,000 members; the students at the University of Cumbria.
We hope you enjoy your time at the University of Cumbria, and remember, whatever it is you want to get involved in or whatever problems you may experience - academic or otherwise - UCSU is here to help you get the best university experience possible.
Please explore our website (www.ucsu.me) to find out about all of the different activities, opportunities and services that we provide.
Feel free to call in to one of our offices to say "Hello". Contact individual UCSU Team members.
☑ Chaplaincy and Faith
Your chaplaincy team provides a safe place, a listening ear and personal support to all students and staff, regardless of their beliefs.