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What do I do if I have placed a request on a book?

You can track the progress of your requests by logging in to OneSearch, going to 'my account’ and then to ‘requests’. If an item shows as pending it means it is still on loan to another borrower. 

We will send you an email to let you know when your item is ready for you to collect. Please go to the library desk with your Cumbria card to collect your reserved items.

We hold reservations for 14 days. If they are not collected within that time they will be returned to the library shelves.

If you have asked for an item to be posted out to you it will show on your library account when it is packed up ready to send to you. Please allow a few days for it to arrive in the post.

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