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Where will my certificate pack be sent to?
Where can I get support with submitting an appeal?
Where can I find help and more information on ECs?
Where, how and when do I hand in my assignment if it's not submitted online?
When will the exam timetable be available?
When will I be informed of the outcome of my EC claim?
When do I need to submit my Extenuating Circumstances claim?
When can I appeal?
What will happen as a result of a valid claim?
What is the maximum mark I can achieve if I've had reassessment in a module?
What is Intellectual Ownership?
What is a provisional mark?
What if I have an exam as part of my outstanding reassessment?
What will happen if I am suspected of Malpractice?
What identification do I need to bring with me to the exam?
What happens if I don't make a valid claim?
What happens if I don't have enough credits to progress?
What happens if I don't fill in the form in full or don't provide documentary evidence?
What happens at a Major Malpractice Panel of Inquiry?
What do I need to do if I am ill while on my Placement?
What do I need to consider when submitting an appeal on grounds of Extenuating Circumstances?
What does it mean when I have a 'Confirmed Failure' in the module?
What contact will I have with the university while I am a Reassessment without Attendance status Student?
What constitutes 'documentary evidence'?
What are the financial implications of becoming a Reassessment without Attendance status Student?
What are my responsibilities when undertaking assessment?
My tutor knows about my extenuating circumstances. Do I still need to submit the form?
I would like to transfer to a different course from the one I am registered on. Is this possible?
I would like to provide feedback on the examinations process. Who should I send this to?
I want to take a break from my studies, what do I need to do?
I want to make changes to the modules I have chosen what do I do?
I have decided that I want to leave my course. What do I need to do
I want to apply for a student railcard, but am over the age of 26, what do I need to do?
I need a letter to open a student bank account. Where can I get this from?
I need a letter confirming that I am a student at the University
I'm not happy with my feedback, what do I do?
I have received my replacement certificate but some of the information on it is incorrect – what should I do?
I have not received my certificate pack, can you tell me why this might be?
I have more questions – who should I contact?
I have lost my DBS but need this for my placement. Can I get another copy from the University?
I have been unable to submit my assignment or attend my exam, what shall I do?
I have a query about my Student Loan who do I contact?
I have an exam today but I am ill and cannot attend, what should I do?
I have an exam next week but I have broken my arm and I can't write, what should I do?
I have an appointment during my taught sessions, what do I need to do?
I graduated this year, when am I likely to receive my Certificate?
I don't know my marks and would like a transcript, what do I do?
I cannot find my Council Tax Exemption certificate, can I get a new one?
I am unable to attend my timetabled sessions or placement, who do I need to tell?
I am in debt to the University – can I still obtain a replacement certificate?
I will be a new student in September, where can I find information about my course and timetable for my first week?
I am due to graduate this year and I need to book my QTS Skills Tests, what do I do?
I am applying for jobs and need a reference what do I do?
I am an international student, can I take my exams in my home country?
I haven't received an e-mail about registering online. What do I do?
I am about to complete my course, what certification will I receive?
How will I receive my results?
How will I know when I can return to my studies?
How will I find out if I have reassessment?
Am I still a student at the university?
As a Reassessment without Attendance status student am I still entitled to Council Tax exemption?
Can I attend my course if I am appealing?
Can I get a replacement certificate with another name?
Can my friend collect my assignment on my behalf?
Can the replacement certificate be posted overseas?
How can I find out more about the University's Malpractice Procedures and Processes?
How do I change my personal details like my address or surname?
How do I find out my Teacher Reference number (TRN)?
How do I get my provisional marks back?
How do I request a replacement certificate?
How do I submit an appeal?
How is an appeal different to a complaint?
How long will I be a Reassessment without Attendance status student?
How will I be notified when my work is ready for collection?
How will I find out details about my Placement?
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FAQs
Where will my certificate pack be sent to?
Where can I get support with submitting an appeal?
Where can I find help and more information on ECs?
Where, how and when do I hand in my assignment if it's not submitted online?
When will the exam timetable be available?
When will I be informed of the outcome of my EC claim?
When do I need to submit my Extenuating Circumstances claim?
When can I appeal?
What will happen as a result of a valid claim?
What is the maximum mark I can achieve if I've had reassessment in a module?
What is Intellectual Ownership?
What is a provisional mark?
What if I have an exam as part of my outstanding reassessment?
What will happen if I am suspected of Malpractice?
What identification do I need to bring with me to the exam?
What happens if I don't make a valid claim?
What happens if I don't have enough credits to progress?
What happens if I don't fill in the form in full or don't provide documentary evidence?
What happens at a Major Malpractice Panel of Inquiry?
What do I need to do if I am ill while on my Placement?
What do I need to consider when submitting an appeal on grounds of Extenuating Circumstances?
What does it mean when I have a 'Confirmed Failure' in the module?
What contact will I have with the university while I am a Reassessment without Attendance status Student?
What constitutes 'documentary evidence'?
What are the financial implications of becoming a Reassessment without Attendance status Student?
What are my responsibilities when undertaking assessment?
My tutor knows about my extenuating circumstances. Do I still need to submit the form?
I would like to transfer to a different course from the one I am registered on. Is this possible?
I would like to provide feedback on the examinations process. Who should I send this to?
I want to take a break from my studies, what do I need to do?
I want to make changes to the modules I have chosen what do I do?
I have decided that I want to leave my course. What do I need to do
I want to apply for a student railcard, but am over the age of 26, what do I need to do?
I need a letter to open a student bank account. Where can I get this from?
I need a letter confirming that I am a student at the University
I'm not happy with my feedback, what do I do?
I have received my replacement certificate but some of the information on it is incorrect – what should I do?
I have not received my certificate pack, can you tell me why this might be?
I have more questions – who should I contact?
I have lost my DBS but need this for my placement. Can I get another copy from the University?
I have been unable to submit my assignment or attend my exam, what shall I do?
I have a query about my Student Loan who do I contact?
I have an exam today but I am ill and cannot attend, what should I do?
I have an exam next week but I have broken my arm and I can't write, what should I do?
I have an appointment during my taught sessions, what do I need to do?
I graduated this year, when am I likely to receive my Certificate?
I don't know my marks and would like a transcript, what do I do?
I cannot find my Council Tax Exemption certificate, can I get a new one?
I am unable to attend my timetabled sessions or placement, who do I need to tell?
I am in debt to the University – can I still obtain a replacement certificate?
I will be a new student in September, where can I find information about my course and timetable for my first week?
I am due to graduate this year and I need to book my QTS Skills Tests, what do I do?
I am applying for jobs and need a reference what do I do?
I am an international student, can I take my exams in my home country?
I haven't received an e-mail about registering online. What do I do?
I am about to complete my course, what certification will I receive?
How will I receive my results?
How will I know when I can return to my studies?
How will I find out if I have reassessment?
Am I still a student at the university?
As a Reassessment without Attendance status student am I still entitled to Council Tax exemption?
Can I attend my course if I am appealing?
Can I get a replacement certificate with another name?
Can my friend collect my assignment on my behalf?
Can the replacement certificate be posted overseas?
How can I find out more about the University's Malpractice Procedures and Processes?
How do I change my personal details like my address or surname?
How do I find out my Teacher Reference number (TRN)?
How do I get my provisional marks back?
How do I request a replacement certificate?
How do I submit an appeal?
How is an appeal different to a complaint?
How long will I be a Reassessment without Attendance status student?
How will I be notified when my work is ready for collection?
How will I find out details about my Placement?
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I have more questions – who should I contact?
Please email
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with your questions.
