Setting up consent to share with Student Finance England (SFE)
Due to general data protection regulations, SFE will only speak to a Student Money Adviser about a student’s account when consent to share has been set up. There are several ways you can do this.
1. Use your SFE online account by ‘selecting share your student finance information’.
2. By telephone: 0300 100 0607 and ask, ‘to set up an institutional consent to share’.
3. Complete section B of the Consent to Share Form and upload it to your student finance account.
You will need the following information:
- your Customer Reference Number
- your name and address
- the universities name and address; ‘The University of Cumbria’
- They will ask what our relationship is; please use ‘Higher Education Provider’.
- a password, to verify that it is the University calling on your behalf. This needs to be different to your account login password.
- the date you want the consent to be valid until
Once you have set up an institutional consent to share, please let us know you have set this up by emailing moneyadvice@cumbria.ac.uk
Please also give us the following information:
- your Full name and Student Number
- your Customer Reference Number
- the password that you have set up
- a copy of the Consent to Share Form if you have used this.
The Student Money Adviser will call SFE on your behalf and will advise you of the outcome (usually by email) within 2-3 working days.
If your funding organisation is with a different provider, please see:
NHSBSA – You do not need to set up consent to share to enable your Student Money Adviser to speak to NHSBSA, we are able to prove our entitlement to speak on our students’ behalf via an internal verification process. We will of course only contact NHSBSA on your behalf if you have expressly given us prior approval to do so.