Account Activation
Return to Library Resources for Robert Kennedy College
To gain access to the extensive range of IT services that your university offers, you need to activate your account on the University of Cumbria network and also setup an extra layer of security called 'Multi-factor Authentication' (MFA). See below for details.
These instructions are for registered students who are using their own device to activate their University of Cumbria account.
Before you start
- You must have successfully completed the online registration process at RKC after which you will receive a University of Cumbria student number by email. Please be aware that there will be an administrative delay between you completing your RKC registration and receipt of your Cumbria student number.
- You need access to the internet.
How to log on to the Network for the first time (on your own device)
| 1 | Open a web browser and go to: https://apps.cumbria.ac.uk/AccountActivation/. |
| 2 | If a Security Alert box appears, select OK. An Activate your Account screen appears and asks you to read and agree to the university's terms and conditions of using the IT network - you can not progress unless you agree. |
| 3 | Click to confirm you are a student (or member of staff). |
| 4 | On the next screen, in the Student Number field, type your student number. Just type the number up to the first slash (/). Don’t include /1 or /2 in the number. In the Date of Birth fields, enter your date of birth in the format shown. Select Submit. |
| 5 | You will then be asked to enter a password of your choice. Please read the text about how your password should be formatted. |
| 6 | The final screen displays your username and your email address, please record these somewhere safe so you don't forget them. Your username will be in this format: sYourStudentNumberHere@uni.cumbria.ac.uk |
| 7 | You can now logon to University of Cumbria systems and resources as below. |
| 8. |
As soon as possible try this login and complete the extra layer of security called 'Multi-factor Authentication' (MFA) as follows: 1. Go to our website of resources for RKC students - https://my.cumbria.ac.uk/rkc 2. Click on one of the resources eg Business Source Complete 3. When prompted login using your email address and password. Your UoC email will be in this format: s1234567@uni.cumbria.ac.uk (where the 7 digits are your unique student number) 4. When prompted complete the steps outlined on this guide. More details on https://my.cumbria.ac.uk/mfa Any problems contact the University of Cumbria IT Service Desk: itservicedesk@cumbria.ac.uk |
Multi-factor Authentication (MFA)
When you login for the first time you will be prompted to complete an extra layer of security called Multi-Factor Authentication (MFA) to keep you and the university secure against cybercrime. The MFA Instructions 21-22 will help you to set this up when prompted.
More details can be found on https://my.cumbria.ac.uk/mfa
Password Reset
Once you have logged in for the first time and set up your Multi Factor Authentication you will automatically be signed up for the online password reset service. You can then reset your password online using the Microsoft Online Password Reset Tool.
Support and Password Reset
If you encounter any problems with this process, or have forgotten your password and are unable to reset it, please contact the University of Cumbria IT Service Desk: itservicedesk@cumbria.ac.uk
Accessing University Emails
To gain access to your university emails go to https://outlook.office.com/mail/.
Enter your student email address, it will be in this format:
s1234567@uni.cumbria.ac.uk (where the 7 digits are your unique student number)
Enter the password you created when you activated your account.